How It Works

Where technology meets humanity - tracTAG is the smartest way to look after everything you can't afford to lose
We get the spirit of adventure and taking it to the next level. We get how important it is to keep track of the things we love.
Clever tags linked to your personal account makes for more confidence to be out and about.
Finding a clever tag lets you do what we want to ..... get it back. tracTAG makes it fast, easy and rewarding.

Howitworks
Easy
Join up and become a member.
Put a tracTAG on everything you can't afford to lose.
Link the tracTAG to your profile
You're done!
We've especially thought about you, the finder! We've elimated the hassle and made it so easy to do the one thing you want to do - reach the owner and sort a return.
Direct
2-clicks and you're in touch.
You and the finder connect and work out the simplest way for return.
The great bit - no middle man, no clumsy pick-up and post, no hefty fees.
Practical
We love practical. It's one thing to find a tracTAG, but it has to be easy and reliable.
Everything in the tracTAG range is tough. Super tough. And made to take everything that an adventurous life can throw at it.
Change your details as you need to - ONCE - and know everything is up to date.

tracTAG Member

1. SIGN UP
Go to www.tractag.com
Click on Sign Up
Follow the prompts to add details and create your profile.
For your security, a confirmation email is sent

Once setup, your dashboard always gives you an up-to-date summary of your tags and activity.
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4. MANAGING YOUR DETAILS
Moving house? New phone number? Traveling?

When your circumstances change, it is so simple to keep your tracTAG message and contact details up to date. It is as simple as login and change your details. One entry and everything is up-to-date. Easy.

When you're traveling, be a local anywhere in the world. With tracTAG, you can use your local details - address and phone - and change them as you go. People are always extra happy to help a local.
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2. ATTACH YOUR TRACTAG
Adhesive tracTAG:
1. Clean the item surface with solvent
2. Position and press firmly - don't try and take it off once you've stuck it on
3. Leave it for 36 hours for maximum stickability

Metal tracTAG:
Use a lanyard, D-shackle or loop.

HINT: Notice that each tracTAG has a unique code. So, make sure that you attach the tracTAG before you link it.
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5. I LOST IT
We all hate that 'Oh-ho' feeling of losing something :(

When it happens – don't panic. Jump online and activate LOST IT.

Create your personal message for the finder and let them know how to reach you.

A sense of connection to you means quicker contact. A friendly message is a great start.

A reward is important. It's a token of appreciation of another's honesty and effort.
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3. LINK YOUR TRACTAG
Login and click My tracTAG > Link New TAG.

Enter the alphanumeric code (the string of numbers and letters next to the QR code). Take your time and check that you enter it right!

Enter identifying details and important information - as much as you like – registration/serial number, colour, service history, photo.
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6. returned
Big smile :)
Much gratitude.
Remember to login and change the status to ACTIVE.
Back to adventure.
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1. Create your profile
Select Create Profile at www.tractag.com. Complete your personal details and you're nearly ready to go! A confirmation email and you can login to finalise your profile setup.

Once setup, your profile dashboard always gives you an up-to-date summary of your tags and activity.
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2. Attach tracTAG
For tracTAG COMPACT and EVERYDAY, attach the tags to a clean, dry surface. Do not crease the QR code. Strongest adhesion is achieved after 36 hours. tracTAG ADVENTURER is a metal swing tag and can be attached by the supplied metal loop.

HINT: Notice that each tracTAG has a unique QR and alphanumeric code. So, make sure that you attach the tracTAG the item before you register the details. That avoids any confusion later.
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3. Register the tracTAG
Login to your profile and click register new item. At the prompt, type in the alphanumeric code (the string of numbers and letters next to the QR code).

Enter the information about your item. Record as little or as much as you like - serial number, colour, service history, photos - are some of the details you may want to include.

HINT: Many of our profile holders use their tracTAG profile as a personal effects register. It keeps all of the details available and in one place. Great for insurance and travel.
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4. Manage your profile
Moving house? Traveling? New phone number? When your circumstances change, it is so simple to keep your tracTAG message and contact details up to date. It is as simple as logging on to your profile and changing your details.

Add new tracTAGs as you need. You can have 50+ tags registered.

Update details of the item - repairs, service history, new accessories - to keep a record of your important gear.

Hint: This is one of the reasons that tracTAG is so great for traveling and holidays. You can change your contact details as you move. This means that if you lose something, the finder gets your local contact details, not an address is a far away country or city.
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5. I LOST IT
If, and when a tracTAG item is lost, you simply login and activate the Lost Item system. Post a message for the finder, decide on the reward amount (if offered) and know that the system is working for you. When a finder posts a message, you receive an email alert.

HINT: The more a finder feels a sense of connection to you, the quicker they are to contact you and return your gear. We always suggest a friendly message that encourages the finder to make contact.

A reward is important. We suggest that it be considered as a token of appreciation of another's honesty and effort.
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6. Item returned
When your item is returned, mark it as Active.
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tracTAG finder

tracTAG makes LOST > FOUND > RETURNED so easy you'll wish you'd thought of it

1. 2-CLICK CONNECT
Let's start by telling you you're a hero.

Scan the QR Code or go to www.tractag.com and click FOUND TRACTAG and enter the number/letter code

You have the owner's contact details, so get in touch.
2. RETURN
Make contact and organise the return. You can contact the owner directly or send an email through tractag.com. You decide.

Hint: Make sure that you confirm any offered reward with the owner. For personal safety, people often agree to meet at a public place to return the item. If you ever feel uncomfortable, just let the local police service manage the return.
3. HERO
It feels great to be a part of making the world a better place.

4. REWARD
tracTAG appreciates the actions of every finder. Whatever reward is offered by the owner, we also offer a thank you reward to every finder.

Just click on the Claim tracTAG Reward on the contact owner page and we will send you a free kit of your own tracTAG.
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